Frequently Asked Questions
Hiring a professional organiser is a big decision and I’m happy to answer any questions you have about my services and process. Below you’ll find answers to the most frequently asked questions about hiring a professional organiser.
Many people find it hard to know where to start with decluttering or organising a space and often become stressed and overwhelmed during the process. Some simply don’t have the time, energy or resources to work through it on their own.
As an organiser I bring experience, enthusiasm, fresh ideas and objectivity to your project. Think of me like a supportive coach or personal trainer, but for your space. I can reduce your feelings of indecision and overwhelm, and provide you with the knowledge and support to get you started, keep up your momentum and get the job done.
When you book an organising session with me, I will come to your home or workspace and ask you to take me on a tour of your space so we can discuss what you’d like to achieve and identify what areas you’re struggling with.
Then I’ll get to work on the hands-on decluttering and organising. This involves taking out items from the space, sorting through them and helping you make decisions about what to keep, donate, rehome and discard. The items to be kept are then thoughtfully organised in appropriate storage to suit your lifestyle, habits and preferences.
See here for details of what’s included in the virtual organising sessions and DIY Action Plans.
The total number of sessions needed will depend on the size and nature of your project, how many spaces you want to tackle, the number of things you own and how involved you want to be in the process.
On average, 4 hours is a good amount of time to get a handle on a small area of your home like a pantry, wardrobe or spare room.
A more tailored estimate of timing is something we can discuss during our initial call.
I advise against buying any storage or organising before starting a decluttering or organising project. It’s always best to first declutter what you no longer want to keep, and then evaluate your storage and organisational needs.
I always try to repurpose whatever storage solutions you already own. If additional storage or products are needed, we will work with your budget to find options that suit your needs. I can provide you with recommendations and a shopping list, or I can source storage items for you at my usual hourly rate plus purchase cost.
I understand how sensitive it may be to invite a stranger into your home. Please be assured that I’m not coming into your home to judge, I’m coming to HELP. It’s a Professional Organiser’s job to thoughtfully deal with cluttered or messy spaces. My mission is that once I leave, you’ll feel more relaxed and happy in your home.
It’s totally up to you what items you decide to keep or let go of. I’ll be there to support you and ask you questions to help you to reflect on your items and your goals for the space so you can make the right decisions for you. I can recommend places where you can donate, rehome or thoughtfully dispose of items, should you choose to do so.
Yes! I’m a non-registered provider and I’m very happy to work with NDIS participants, including self-managed and plan-managed clients.
Yes, I am professionally trained and fully insured. I am a Professional member of the Institute of Professional Organisers, and I abide by their code of ethics.
Throughout the decluttering and organising process I always try and keep items out of landfill. I’m committed to engaging environmentally sustainable services and wherever possible items will be donated, recycled and repurposed.
The best way to get started is to visit the contact page of my website to send me a message or contact me by phone. We’ll have an introductory chat so I can learn about your situation, what you need help with and what you’d like to achieve in your space.
I may also ask you to send photos of your space to email@example.com
If you’re happy to proceed you can book a time for me to come out to your home for an in-person organising and decluttering session (min 3 hours). This is an opportunity for me to make a more detailed assessment and get stuck into some hands-on work in an area of your home so you can see some significant progress by the end of the session.
We can then discuss if you’d like to proceed with booking any future sessions.
I have been fully vaccinated and will work in accordance with all government regulations. This includes wearing a face mask on your premises, practising hand washing/sanitation upon arrival and throughout our session, and maintaining appropriate social distancing. Any bookings which have to be changed as a result of a change in government regulation, or illness will be cancelled with no penalty.
Your health and safety is a top priority. I appreciate your business and look forward to working with you soon!